I have an Office 365 licence. I wanted to add VISIO to this licence.

The licence arrangement would not allow this so I purchased a stand alone version of VISIO. When I completed the purchase, the order process downloaded the software and activated VISIO.

I have the product ke y from the confirmation email of my purchase. I then had the same issue as another user whereby the VISIO stencils would not load for me. I logged a support ticket and was advised to run the repair function for VISIO. I did this (no change to the stencil issue) but Visio reinstalled itself and npw wants me to reactivate the product.

Here is the problem. Visio will not allow me to type in my product key and insists that I must activate using my Microsoft account logon. My Microsoft account does not support Visio so aorund we go in a circle. Can the technical resources at Microsoft please help me activate Visio correctly as currently I cannot use it despite having paid rather a lot of money for it. Thank you for the reply but I do not get an option to enter the key when I follow your instructions and click “change”.

I only get a repair option. This is how I got into this situation in the first place because I ran the quick repair to try to fix the issue of missing stencils and then the Online Repair which seemed to remove my activation key. Run 8 train simulator download. What do you suggest?

BTW, I have VISIO STANDARD not PRO. I have however played aorund with the options to link the product to my account and have got thos to work instead. So the activation issue is resolved. Can you please confirm that all templates should be available to me with VISIO standard. In particular the database templates as this was the original issue I was trying to resolve when I ran the repair. Thank you, Trudy.

I have an Office 365 licence. I wanted to add VISIO to this. Right click on Microsoft Visio Professional 2013 and click on 'Change'. Then select 'Enter a Product. Microsoft Office 2013 Product Key for Professional Plus. OFFICE 2013 VISIO PRO PRO PLUS MSDN RETAIL: [New Key1]:.